Change Management

This course is for all people involved in implementing change in an organisation. When we refer to change it covers Structure changes, Implementation of new computer systems, Process changes, Implementation of management technologies like ISO9002, Performance management, Balanced scorecard etc. It is especially relevant to those people who Sponsor the changes to understand their role

 

Course Outline:

  • What is change management
    • ADKAR model
    • Seven principals of change management
  • Why is change management important
    • Cost of failure
    • Impact on staff morale
    • Barriers to change management
  • Statistics from global research regarding the importance of change management
  • Change management strategy
    • Strategy
    • Sponsor plan
    • Communication plan
    • Reward plan
    • Sanction plan
  • Change agents training and role
  • Sponsorship modelling
  • Planning for change
  • Managing the change
    • Preparation
    • Implementation
    • Post implementation
  • Communication
  • Monitoring resistance
    • Monitoring
    • Analysing
  • Dealing with resistance
  • Acknowledging and rewarding the desired behavior

Course Benefits:

  • Gaining an understanding of the importance of change management
  • Understanding the importance of good sponsorship
  • Understanding and successfully implementing the process of change management
  • Practical experience through case studies in a safe environment

Course Duration:

3 days

*Number of days can be customised and adjusted for in-house programmes.*

  • The course is offered in-house and can be custom made to include specific examples and exercises based on the organisation’s activities.
  • The course is wholly interactive combining theory with role play, team exercises and group interaction.
  • Evaluation happens through participation and group discussion

Who should attend:

  • Project managers as projects inevitably result in change
  • Business analysts and system analysts
  • Senior staff who sponsor changes in their organisation
  • Managers who want to change the current status quo in their areas of responsibility
  • HR practitioners
  • Anybody who envisages a major change in their future

Contact us for more Information or to Book Training

tarryn@indawo.africa